Customer Service
Freshservice by Freshworks
IT service management software that helps businesses streamline incident management, workflows, and service requests for internal teams.
4.2 / 5.0based on 5,322 data points
OUR VERDICT
Recommended
4.2out of 5
Freshservice by Freshworks is a customer service solution that has earned a 4.2/5 rating based on our analysis of 5,322 data points including features, ease of use, pricing, and customer satisfaction.
What is Freshservice by Freshworks?
IT service management software that helps businesses streamline incident management, workflows, and service requests for internal teams.
AVAILABLE PROGRAMS
- discount
- free_trial
Pros
- Established customer service platform
- 5,322 ecosystem connections
- 2 available programs
Cons
- May require onboarding time
- Pricing details may vary by plan
Customer ServiceSoftware category
5,322 connectionsEcosystem signal
Data profileFull review can be added