Customer Service

Customer.io

AI-powered customer engagement platform designed for modern organizations to create personalized customer journeys that engage, convert, and scale, across all channels, including email, in-app, push, SMS, and webhooks.

3.9 / 5.0based on 1,337 data points

OUR VERDICT

Worth Considering

3.9out of 5

Customer.io is a customer service solution that has earned a 3.9/5 rating based on our analysis of 1,337 data points including features, ease of use, pricing, and customer satisfaction.

PRODUCT OVERVIEW

What is Customer.io?

AI-powered customer engagement platform designed for modern organizations to create personalized customer journeys that engage, convert, and scale, across all channels, including email, in-app, push, SMS, and webhooks.

AVAILABLE PROGRAMS
  • discount
  • free_trial
CURRENT OFFER

Tiered rev share partners with active client relationships.

Pros

  • Established customer service platform
  • 1,337 ecosystem connections
  • 2 available programs

Cons

  • May require onboarding time
  • Pricing details may vary by plan
Customer ServiceSoftware category
1,337 connectionsEcosystem signal
Data profileFull review can be added